Slack

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Contents

Introduction

Slack is business-collaboration software that stands for “Searchable Log of All Communication and Knowledge.” The software is originally free and available on almost any device but you can pay to get more services. It's numerous features allow you to communicate with other team members very easily through instant-messaging and calls from your mobile device or computer.

History

Slack was first launched in August of 2013 by Stewart Butterfield and his team of developers. It was originally used internally by Butterfield during his previous start-up project, but it worked so well that the team decided to launch it after the original start-up failed. The software amassed 8000 users in the first 24 hours of the launch and has grown astronomically since then. About 2 years after the launch, Slack had more than 1.7 million users and nearly 500,000 had paid accounts. Nearly 97% of all new customers are referrals which makes this amount of growth incredible.

Features

There are many features that make Slack very attractive for businesses and also group projects for school, etc. These features include:

• Instant-messaging and file sharing for conversations.

• Powerful search and archiving to find information easily within conversations.

• Integrations with apps and services including Dropbox, Google Drive, Twitter and many more widely used apps.

• Instantly sync across devices including many mobile devices and desktops.

• Configurable notifications for desktop, mobile and email.

Subscription Plans

Slack for Teams: A workspace for a medium sized team.

• Free: Searchable archives of up to 10,000 of your most recent messages; up to 10 apps or service integrations; apps are available for iOS, Android, Mac and Windows Desktops; 2-person calls; and 5GB total file storage for the team.

• Standard (6.67 billed annually or 8 billed monthly): Everything from free plus unlimited searchable message archives and app integrations; guest access; 2 factor authentication; group calls; 10 GB storage; and Priority support

• Plus (12.50 billed annually or 15 billed monthly): Everything from Standards plus 20GB total file storage; 24/7 support; compliance exports of all messages; and other great featues.

Slack for Enterprises: Interconnected workspaces across your entire company.

• Slack for Enterprises powers the design, usage, and administrative management of multiple interconnected Slack workspaces across your entire company.

• It includes Unlimited Slack Plus teams with the ability to create shared channels; direct-messaging capabilities; organization-wide search; uniform administrative tools for security, etc.; support with data loss prevention; dedicated account and customer success teams; 24/7 support with dedicated email support alias.

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Click this link for the license of this image: https://creativecommons.org/licenses/by-sa/2.0/legalcode

Statistics

Since the launch of Slack, it has been a great resource for companies. To help show this, Slack conducted surveys to its customers to see just how effective their software really is. From these surveys, Slack has been shown to increase productivity and decrease the amount of time with emails and in meetings.
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The surveys conducted by Slack has also shown increased ease of finding needed information as well as feeling more connected with respective teams. Slack has been very successful in helping businesses and teams increase productivity and communication.

Visit this link to see the survey results: https://slack.com/results

Conclusion

Even though Stewart Butterfield's other potential startups failed, he used his own internal creation to begin a new one that was a huge success. Slack is a great way for businesses to communicate within departments and across the globe. There are many useful features that can eliminate the frustrations with emailing and communicating within a company. Integrating apps that many of us currently use puts everything we need in one place which saves time. With the communication being one of the pinnacles of business, Slack can be a very useful resource for companies to utilize.

References

Slack Homepage: https://slack.com/

Performance Results: https://slack.com/results

2015 Inc.com Company of the Year: http://www.inc.com/magazine/201512/jeff-bercovici/slack-company-of-the-year-2015.html

Launch Strategy: http://firstround.com/review/From-0-to-1B-Slacks-Founder-Shares-Their-Epic-Launch-Strategy/